The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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MED SPA · HOUSTON
Never miss a med spa service call in Houston
Phone rings first4.2s response30-day guarantee
Membership upsell happens at intake, not over the phone. But the intake never happens if the consult never gets booked. The Friday afternoon lull is when the missed calls pile up.
Three things med spas push back on
“we have an online booking form”
The form catches the planners. Avidra catches the impulse callers. Most spas use both.
“pricing is package-based and AI will quote the wrong tier”
Avidra never quotes a tier. The intake captures what treatment the client is asking about and defers pricing to the human callback. The pricing nuance stays with the team.
“first-time clients will think it's a scam if a text comes that fast”
The text leads with your spa name. Most clients recognize it because they just called that number. The fast reply reads as professional, not suspicious.
How Avidra answers your calls
Step 1 · AI picks up
Avidra answers the call on the first ring with the AI receptionist. The caller hears your business name and a short greeting.
Step 2 · Qualifies the caller live
The AI runs your intake script on the call. It asks for the basics the way your front desk would.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller wants a human, they get one. If they don't, the AI handles the whole call and you get the summary after.
Step 4 · Lead summary lands on your phone
When the call ends, Avidra packages the answers into a short text and sends it to your phone.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
The phone end of your practice
Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in Houston actually take
Most of these will look familiar. Lip filler touch-up for a returning client. Chemical peel consult ahead of a wedding. Microneedling series booking. Consult-to-treat conversion for a hesitant prospect. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Bruising or swelling after a treatment, client wants reassurance. Post-laser redness that's lasting longer than expected. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
What about membership inquiries?
Membership inquiries are flagged and the intake captures basic interest. The actual pitch happens on the human callback.
Can I have different scripts for different injectors?
Yes. The intake can branch by requested injector.
Will the script offer a price range?
Only if you approve a published range. Most spas keep pricing for the consult.
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
Can it ask about medical history?
Only if you configure it to capture intake forms by text. Most spas keep medical history for the in-person consultation.
Try Avidra on your own number
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
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