Your customers' calls aren't ours to keep.

[ 01 ]

We never record your customers' calls.

Avidra answers missed calls and texts back in under 5 seconds. We capture the lead's phone number, the time of the call, and what they said in text. Never the audio. If you want to hear how your customer sounded, you'll have to ask them yourself.

[ 02 ]

Everything we store is encrypted.

Data in transit uses TLS. Data at rest sits in an encrypted Supabase database in the cloud. Your customers' phone numbers, lead details, and dashboard activity are all encrypted both ways.

[ 03 ]

Your data has a deletion clock.

Account data: deleted 30 days after you close your account.

Call and SMS logs: deleted 90 days after they happen.

Billing records: kept 7 years (Canadian tax law).

Want to delete sooner? Email Asad and we will, no questions.

[ 04 ]

We don't sell your data, ever.

Not to advertisers. Not to data brokers. Not to AI training providers. Your customers' phone numbers and lead details exist for one purpose: helping you book them.

[ 05 ]

We never see your customers' credit cards.

Stripe handles every transaction. Card numbers never touch Avidra's servers. Stripe is PCI Level 1, the highest standard for payment processing.

[ 06 ]

Here's who else touches your data.

[ 07 ]

If something goes wrong, you hear from us within 72 hours.

Avidra commits to notifying affected customers within 72 hours of confirming a data incident. That's the GDPR and PIPEDA standard. If something happens, we'll tell you what data was involved and what we're doing about it.

Have a security question? Email security@avidra.net and I'll respond personally.

Asad