The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
MED SPA · SAN ANTONIO
A first-time client found you on Instagram last week. They called today on their lunch break to book a Botox consult. The receptionist was prepping a treatment room. The voicemail filled up with a soft pitch and the client booked elsewhere by Friday.
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the clients are in your inbox before you do.
Break-even is one recovered job a month for almost every plan tier. If Avidra catches one med spa lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
The client-facing AI is one half of the product. The other half is yours. Text the Avidra number with natural-language instructions. Things like 'remind the 2pm consult about her intake form' or 'show me how many new clients booked this week.' Avidra handles the relay or pulls the data. Most owners forget this side exists until the first time they use it.
You probably recognize these patterns by now. Consult-to-treat conversion for a hesitant prospect. Laser hair removal package question. Botox consult booking for a first-time client. Microneedling series booking. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Post-laser redness that's lasting longer than expected. Bruising or swelling after a treatment, client wants reassurance. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Can it capture skin-type information for laser inquiries?
Yes. Laser hair removal and laser skin treatments include Fitzpatrick-type questions in the intake.
Will it book consults automatically?
Booking is on the team. The intake captures preferred days and times for the consult.
What about gift-card and package inquiries?
Captured with the same intake. Gift-card requests are flagged for the front desk.
Can it ask about medical history?
Only if you configure it to capture intake forms by text. Most spas keep medical history for the in-person consultation.
Will the script offer a price range?
Only if you approve a published range. Most spas keep pricing for the consult.
Plug it in, miss a call, see what happens. 14 days free, no card needed to start. Avidra works the same in San Antonio as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 daysRelated