The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · NORTH VANCOUVER
You're up on a ladder with one hand on a breaker and the phone in the truck. Someone's calling about a panel quote. It'll go to voicemail and they probably won't leave one.
North Vancouver runs the same problem every other electrical market runs. Calls come in clustered, your hands are busy, and the homeowner won't wait for a callback. Side note. The fix is the same: pick up the call you can't answer with a text instead of a voicemail.
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · AI picks up live, or texts back if you miss it
Live or missed, the caller gets a real reply. Voice on the call, SMS on the miss.
Step 2 · Qualifies the caller on whichever channel they're on
Same intake script runs on voice or by SMS. The caller is asked the same questions either way.
Step 3 · Transfer to you on call, or summary to your phone
On a voice call, the caller can ask for a transfer to your cell. On SMS, the lead summary lands on your phone the moment the intake completes.
Step 4 · The SMS thread stays open after, so they can text follow-ups
Voice call ends. SMS thread stays warm. The caller can text 'one more thing' and the AI picks up the conversation.
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
Most of these will look familiar. Flickering lights on one circuit after a renovation. Service upgrade for a 1970s home with aluminum branch wiring. GFCI outlet that keeps tripping after a bathroom remodel. Double tap breaker that won't stay on after a storm. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Outlet melted around the plug. Half the house lost power, neighbors still have it. Whoever answers first books it. Everyone else gets the voicemail tone.
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Does it know commercial versus residential?
The script branches on the first question. Commercial intake captures business name and licensed-electrician contact.
Can it capture photos of the panel?
MMS replies with photos are captured and attached to the lead summary.
Will it handle EV charger inquiries differently?
Yes. EV charger inquiries trigger a branch that asks about service capacity, garage proximity, and timing.
What if a permit is required, will it disclose that?
Yes. Permit notice can be included in the intake message for your region.
Will it book a panel-swap inspection?
Booking is on you. The intake captures the request and gathers the basics.
Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
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