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ELECTRICAL · BURNABY

What a missed call costs a Burnaby electrical shop

Phone rings first·4.2s response·30-day guarantee

An insurance adjuster calls about a fire investigation tied to an aluminum-wired junction box. You're under a crawl space pulling a rough-in. The call goes to voicemail and the adjuster moves on to the next contractor on their approved list.

What Avidra does

Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.

The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.

Where the math breaks even

Break-even is one recovered job a month for almost every plan tier. If Avidra catches one electrical lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.

Two ways to set it up

Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.

Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.

Where Avidra stops

Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.

The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.

The math on your missed calls

The numbers on a electrical shop your size.

8 calls/week missed×$300 avg job=$2,400 / week=$10,400 / month=$124,800 / year

73% of homeowners don't leave a voicemail. They call the next electrician on Google.

→Avidra catches them in 4.2 seconds.

The promise

If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.

No forms. No retention call.

Asad

Calls electricians in Burnaby actually take

Most of these will look familiar. Flickering lights on one circuit after a renovation. Dedicated circuit for a hot tub install. Panel swap quote for a pre-1950 home with knob and tube. EV charger install quote on a 200A service. Each is the same opportunity. The phone is the bottleneck.

After hours, the calls shift. The patience is shorter and the stakes are higher. Half the house lost power, neighbors still have it. Outlet melted around the plug. Fast pickup is the difference between the job and a callback that never gets returned.

What the year looks like

Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.

Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.

How setup actually works

Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.

Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.

Why speed matters more than channel

The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.

After-hours and on-the-ground in Burnaby

A call might originate in Brentwood or three neighborhoods over. The text-back chain runs the same way in either case. FSR Class A or B is required for the contractor of record in BC, with electrical permits filed through Technical Safety BC.

Common questions

Will it handle aluminum-wiring inquiries?

Yes. Aluminum-wiring requests are flagged and routed for a site visit estimate.

What about emergency calls like a burning smell?

Burning-smell and arcing-panel descriptions trigger a 'shut off the main and call 911 if you see flames' message before the booking conversation.

Can it ask about the panel amperage in the intake?

Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.

Does it know commercial versus residential?

The script branches on the first question. Commercial intake captures business name and licensed-electrician contact.

What if a permit is required, will it disclose that?

Yes. Permit notice can be included in the intake message for your region.

Try Avidra on your own number

Plug it in, miss a call, see what happens. 14 days free, no card needed to start. The product doesn't change by city. Burnaby electricians get the same thing every other market gets.

Start free for 14 days

Related

  • → See pricing
  • → All electricians cities
  • → electricians in Vancouver
  • → electricians in New Westminster
  • → plumbers in Burnaby
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