Never miss an electrical service call in Vancouver

Three things electricians push back on

• “I don't want to book jobs that fail ESA inspection because of bad intake”

  Avidra's intake doesn't promise scope. It captures the basics and surfaces them for your review. You decide if it's worth a site visit before you commit to anything.

• “I don't want to deal with another tool”

  There's no app to learn. Lead summaries land as texts on your phone, the same way a dispatcher message would. The setup is a phone-forwarding rule or a number swap, depending on which pickup mode you pick.

• “most of my work is referrals, I don't need more inbound”

  Referrals are also missed calls when they come at the wrong time. A referral who got your number from a neighbor and rang at 6pm isn't going to call back tomorrow if you don't pick up. Avidra catches those too.

How Avidra answers your calls

1. Step 1 · AI picks up

   The first thing the caller hears is the AI receptionist saying who you are. No menu, no 'press 1 for sales.'

2. Step 2 · Qualifies the caller live

   Qualifying happens on the call. The caller doesn't have to repeat anything to a human later.

3. Step 3 · Transfers to you when they ask, or summarizes when they don't

   The caller can say 'put me through to a tech' any time. The AI routes the call. Otherwise it captures the lead and ends with a thank-you.

4. Step 4 · Lead summary lands on your phone

   The lead summary lands as a regular SMS. You can read it between jobs without opening an app.

How you wire it up

Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.

The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.

What Avidra does and doesn't

Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.

The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.

Calls electricians in Vancouver actually take

Here's what your line catches on a normal week. Outlet sparking when a vacuum gets plugged in. Flickering lights on one circuit after a renovation. Dedicated circuit for a hot tub install. Service upgrade quote tied to a kitchen reno. Pick up first and you book the job. Pick up second and you don't.

Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Burning smell from a panel, lights flickering. Half the house lost power, neighbors still have it. The shop that picks up fast keeps the work.

What the year looks like

Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.

For most electricians, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.

Getting Avidra answering your phone

Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.

Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.

Why live pickup beats voicemail

Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.

After-hours and on-the-ground in Vancouver

A call might originate in Kitsilano or three neighborhoods over. The text-back chain runs the same way in either case. FSR Class A or B is required for the contractor of record in BC, with electrical permits filed through Technical Safety BC.

Common questions

Try Avidra on your own number

Two minutes of setup. Fourteen days free. Cancel if you don't see leads land that you would have lost. No card up front. The same product runs in Vancouver as it does in every other market we cover.