The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
MED SPA · ST. JOHN'S
What a missed call costs a St. John's spa
Phone rings first4.2s response30-day guarantee
An existing client called to ask about a swelling concern after lip filler. The injector was in another room. The voicemail box wasn't checked until close. The client posted a review the next day.
What Avidra does
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the clients are in your inbox before you do.
Where the math breaks even
Break-even is one recovered job a month for almost every plan tier. If Avidra catches one med spa lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
The phone end of your practice
Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in St. John's actually take
Here's what your line catches on a normal week. Consult-to-treat conversion for a hesitant prospect. Lip filler touch-up for a returning client. Membership program question from a current client. Laser hair removal package question. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Bruising or swelling after a treatment, client wants reassurance. Post-laser redness that's lasting longer than expected. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
Will the script offer a price range?
Only if you approve a published range. Most spas keep pricing for the consult.
Can I have different scripts for different injectors?
Yes. The intake can branch by requested injector.
What about gift-card and package inquiries?
Captured with the same intake. Gift-card requests are flagged for the front desk.
What about packages versus single sessions?
The intake asks which the client is interested in. Packages branch to capture series preferences.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. The same product runs in St. John's as it does in every other market we cover.
Start free for 14 days