The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · MARKHAM
AI phone receptionist for locksmiths in Markham
Phone rings first4.2s response30-day guarantee
The phone rings during a transponder programming on a 2015 Honda. You can't break off mid-program. The caller leaves a vague voicemail about a lockout and you call back in twenty minutes. They booked someone else in five.
When the phone rings and you can't
You're on an auto lockout in a mall parking lot and the desk phone goes to voicemail.
What Avidra does
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the callers are in your inbox before you do.
How Avidra answers your missed calls
Step 1 · Missed call detected
The line still rings to your phone first. When you don't pick up, Avidra picks up the conversation by text instead.
Step 2 · SMS qualifier
An SMS lands on the caller's phone within seconds. It identifies itself as your business and walks the caller through a short intake.
Step 3 · Job summary to your phone
The qualifying answers land in your inbox as a clean lead summary. No app to open. No dashboard to check.
Step 4 · You decide when to call back
If you don't respond to the lead summary, Avidra sends a configurable check-in to the caller so they don't feel abandoned.
How you wire it up
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Markham actually take
Here's what your line catches on a normal week. Residential lockout at the front door. Car lockout in a parking lot. Deadbolt install on a new exterior door. Master key system for a small office. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Post-break-in rekey before the homeowner leaves the property. Lockout at 2am with no other key holder reachable. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Most locksmiths can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in Markham
Markham winters keep the call volume up. Cold weather doesn't slow the inbox. A call might originate in Unionville or three neighborhoods over. The text-back chain runs the same way in either case.
Common questions
Will it route a smart-lock install request?
Yes. Smart-lock install requests capture the model and the existing door hardware.
Can it book a commercial master-key consultation?
It captures the request. The site visit and consultation are yours.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Can it filter out scam calls?
Scam callers usually don't reply to the text. Avidra captures only callers who responded with real intake answers.
What about rekey requests?
Rekey intake captures the number of doors, lock types, and the reason for the rekey.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Try Avidra on your real business number for 14 days. Picks up your missed calls. Picks up live if you let it. No card up front.
Start free for 14 days