The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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ELECTRICAL · MARKHAM
Markham electricians: stop losing leads to voicemail
Phone rings first4.2s response30-day guarantee
You're up on a ladder with one hand on a breaker and the phone in the truck. Someone's calling about a panel quote. It'll go to voicemail and they probably won't leave one.
Why this matters in Markham
Markham winters bring the calls that cold weather always brings: pipes that froze overnight, furnaces that stopped on the coldest day, roofs that started leaking once the ice dam thawed. The calendar keeps the inbox full. Local housing stock matters. Newer suburban stock, mostly 1990s onward with high-end infill in Unionville. Large finished-basement market. Unionville and Cathedraltown send calls just like the rest of Markham does. The phone doesn't care about postal codes. Side note. The fix is the same here as anywhere: text the caller back in five seconds instead of letting them roll to voicemail.
What Avidra does
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
How Avidra answers your missed calls
Step 1 · Missed call detected
A missed call to your business number lights up Avidra automatically. The first SMS fires before the caller has put their phone down.
Step 2 · SMS qualifier
An SMS lands on the caller's phone within seconds. It identifies itself as your business and walks the caller through a short intake.
Step 3 · Job summary to your phone
A short text hits your phone with the lead. It reads like an SMS from your dispatcher. The answers are already structured for triage.
Step 4 · You decide when to call back
The caller stays in the loop while you finish your current job. A polite reminder fires if too much time passes.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
The numbers on a electrical shop your size.
8 calls/week missed$300 avg job$2,400 / week$10,400 / month$124,800 / year
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
Calls electricians in Markham actually take
Most of these will look familiar. Dedicated circuit for a hot tub install. Outlet sparking when a vacuum gets plugged in. Service upgrade for a 1970s home with aluminum branch wiring. Panel swap quote for a pre-1950 home with knob and tube. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Tree branch on a service drop after a wind storm. Burning smell from a panel, lights flickering. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Common questions
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
Can it integrate with my scheduling app?
The lead summary can webhook into most scheduling systems.
What about emergency calls like a burning smell?
Burning-smell and arcing-panel descriptions trigger a 'shut off the main and call 911 if you see flames' message before the booking conversation.
Will it handle EV charger inquiries differently?
Yes. EV charger inquiries trigger a branch that asks about service capacity, garage proximity, and timing.
Will it handle aluminum-wiring inquiries?
Yes. Aluminum-wiring requests are flagged and routed for a site visit estimate.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
Start free for 14 days