The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · ST. ALBERT
AI phone receptionist for garage door techs in St. Albert
Phone rings first4.2s response30-day guarantee
Routine maintenance keeps the springs and the rollers alive, but most homeowners don't book it. The bookings come from the breakdown. The shop that picks up is the shop that does the install.
When the phone rings and you can't
Hands are at the opener motor. The phone is on the truck floor under the seat.
What Avidra does
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
How Avidra answers your missed calls
Step 1 · Missed call detected
Avidra watches for missed calls on your business number. When one drops, it fires a text in under five seconds.
Step 2 · SMS qualifier
The caller gets a friendly text from your business line asking what's needed to dispatch.
Step 3 · Job summary to your phone
You get a text with the caller's name, address, problem, and urgency. Tap to call back, or book it straight from the message.
Step 4 · You decide when to call back
The caller doesn't get ghosted while you finish what you're on. Avidra keeps the conversation alive until you're ready.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
The phone end of your shop
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
The numbers on a garage door shop your size.
7 calls/week missed$250 avg job$1,750 / week$7,583 / month$91,000 / year
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
Calls garage door techs in St. Albert actually take
You probably recognize these patterns by now. Opener motor humming but the door won't move. Annual lube and tune-up booking. Weather seal replacement for a drafty garage. Panel replacement after a hailstorm. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Door fell off the track and bent the panels. Snapped spring trapping a car before an early shift. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
Most garage door techs can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in St. Albert
St. Albert winters keep the call volume up. Cold weather doesn't slow the inbox.
Common questions
Will it offer a tune-up upsell?
Only if you configure it to. Most owners keep the intake to capture-and-acknowledge and handle the upsell on the human callback.
What about opener motor calls?
Opener-motor calls are flagged and the intake captures the symptoms (humming, no movement, intermittent).
What if a customer asks about spring size?
The script asks for door dimensions and approximate weight. Actual spring size is confirmed on site.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
Does it handle commercial overhead doors?
Yes. Commercial intake is a separate script that captures door type, opening size, and access constraints.
Try Avidra on your own number
Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. Avidra reads the same whether the call comes from St. Albert or from the next market over.
Start free for 14 days