The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · MONTREAL
An insurance adjuster calls about a fire investigation tied to an aluminum-wired junction box. You're under a crawl space pulling a rough-in. The call goes to voicemail and the adjuster moves on to the next contractor on their approved list.
Montreal winters bring the calls that cold weather always brings: pipes that froze overnight, furnaces that stopped on the coldest day, roofs that started leaking once the ice dam thawed. The calendar keeps the inbox full. Local housing stock matters. Distinctive row-house plex stock pre-war, with three- and four-storey walk-ups across the Plateau and Hochelaga. Ice dams on flat plex roofs are a regular winter call. Plateau-Mont-Royal and Verdun send calls just like the rest of Montreal does. The phone doesn't care about postal codes. So. The fix is the same here as anywhere: text the caller back in five seconds instead of letting them roll to voicemail.
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
Step 1 · AI picks up live, or texts back if you miss it
Voice and SMS run on the same line. AI answers the live call. SMS fires on the misses. The caller gets one of the two.
Step 2 · Qualifies the caller on whichever channel they're on
Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.
Step 3 · Transfer to you on call, or summary to your phone
Transfers happen on voice. Summaries happen on SMS. The format depends on the channel, but both end up on your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
The text channel doesn't close when the call ends. The caller can ping you by SMS later and the AI handles the next round.
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
You probably recognize these patterns by now. Panel swap quote for a pre-1950 home with knob and tube. Dedicated circuit for a hot tub install. EV charger install quote on a 200A service. Outlet sparking when a vacuum gets plugged in. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Outlet melted around the plug. Tree branch on a service drop after a wind storm. Whoever answers first books it. Everyone else gets the voicemail tone.
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
What if a permit is required, will it disclose that?
Yes. Permit notice can be included in the intake message for your region.
What about emergency calls like a burning smell?
Burning-smell and arcing-panel descriptions trigger a 'shut off the main and call 911 if you see flames' message before the booking conversation.
Will it handle aluminum-wiring inquiries?
Yes. Aluminum-wiring requests are flagged and routed for a site visit estimate.
Can it capture photos of the panel?
MMS replies with photos are captured and attached to the lead summary.
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Avidra reads the same whether the call comes from Montreal or from the next market over.
Start free for 14 daysRelated