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DENTAL · VICTORIA

What a missed call costs a Victoria dental office

Phone rings first·4.2s response·30-day guarantee

It's recall season. The front desk is on the phone with insurance about a denied claim. A new-patient call comes in. They got the front desk's voicemail and the call went to the practice across town.

What Avidra does

Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.

The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.

Where the math breaks even

Break-even is one recovered job a month for almost every plan tier. If Avidra catches one dental lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.

Two ways to set it up

Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.

Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.

The phone end of your practice

Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.

It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.

The math on your missed calls

The numbers on a dental office your size.

6 calls/week missed×$600 avg appointment=$3,600 / week=$15,600 / month=$187,200 / year

73% of patients don't leave a voicemail. They call the next dental office on Google.

→Avidra catches them in 4.2 seconds.

The promise

If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.

No forms. No retention call.

Asad

Calls dental offices in Victoria actually take

Most of these will look familiar. Cracked molar after biting on something hard. New patient exam booking with insurance verification. Denture adjustment for a long-time patient. Invisalign consult booking. Pick up first and the patient stays on your books. Pick up second and they call the practice across town.

Off-hours calls run differently. Tighter questions, less willingness to wait for a callback in the morning. Knocked-out tooth from a sports injury. Post-extraction bleeding that hasn't slowed. The practice that books fastest keeps the patient.

What the year looks like

January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.

For most dental offices, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.

Getting Avidra answering your phone

Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.

Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.

Why live pickup beats voicemail

Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.

Common questions

Will it work with our existing PMS?

The lead summary webhooks into most practice-management systems.

What about new-patient versus existing-patient calls?

The first question branches the intake. New patients get a different question set than existing patients.

Can the script accept other languages?

Yes. A second-language script can be configured.

Can it tell the patient your office hours?

Yes. Hours are part of the standard script.

What if a patient wants pricing?

The script defers pricing to a callback from the front desk. Avidra never quotes.

Try Avidra on your own number

Two minutes of setup. Fourteen days free. Cancel if you don't see leads land that you would have lost. No card up front. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.

Start free for 14 days

Related

  • → See pricing
  • → All dental offices cities
  • → dental offices in Saanich
  • → dental offices in Nanaimo
  • → med spas in Victoria
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