The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
MED SPA · BURLINGTON
AI phone receptionist for med spas in Burlington
Phone rings first4.2s response30-day guarantee
Consult-to-treat is the conversion that matters and it starts at the phone call. The phone rings during a touch-up. The receptionist is in the back. The voicemail box is full.
When the phone rings and you can't
Reception is at the counter with a new client. The next call goes to voicemail.
What Avidra does
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the clients are in your inbox before you do.
How Avidra answers your calls
Step 1 · AI picks up
The AI receptionist takes the call live. It opens with your business name and asks the caller what they need.
Step 2 · Qualifies the caller live
The AI runs your intake script on the call. It asks for the basics the way your front desk would.
Step 3 · Transfers to you when they ask, or summarizes when they don't
The caller can say 'put me through to a tech' any time. The AI routes the call. Otherwise it captures the lead and ends with a thank-you.
Step 4 · Lead summary lands on your phone
When the call ends, Avidra packages the answers into a short text and sends it to your phone.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your clients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the consult. It doesn't quote a treatment tier. It doesn't replace the nurse-injector conversation. The text captures interest and tells the client the office will follow up. The consult and the treatment plan stay with your team.
The math on your missed calls
The numbers on a spa your size.
8 calls/week missed$320 avg appointment$2,560 / week$11,093 / month$133,120 / year
73% of clients don't leave a voicemail. They call the next med spa on Google.
Avidra catches them in 4.2 seconds.
Calls med spas in Burlington actually take
Most of these will look familiar. Microneedling series booking. Botox consult booking for a first-time client. Laser hair removal package question. Membership program question from a current client. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Post-laser redness that's lasting longer than expected. Bruising or swelling after a treatment, client wants reassurance. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
What the year looks like
Spring run-up to wedding season and summer drives consults March through June. November and early December bump for holiday packages and gift cards.
Most med spas can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Can I have different scripts for different injectors?
Yes. The intake can branch by requested injector.
Can it capture skin-type information for laser inquiries?
Yes. Laser hair removal and laser skin treatments include Fitzpatrick-type questions in the intake.
Will the script know the difference between Botox and filler inquiries?
Yes. The first question branches on the treatment type. Each path asks the right follow-up questions.
What about packages versus single sessions?
The intake asks which the client is interested in. Packages branch to capture series preferences.
What about gift-card and package inquiries?
Captured with the same intake. Gift-card requests are flagged for the front desk.
Try Avidra on your own number
Avidra answers your missed calls starting today. Free for 14 days, no card up front. See pricing for what comes after. The product doesn't change by city. Burlington med spas get the same thing every other market gets.
Start free for 14 days