The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · MAPLE RIDGE
The phone rings during a transponder programming on a 2015 Honda. You can't break off mid-program. The caller leaves a vague voicemail about a lockout and you call back in twenty minutes. They booked someone else in five.
“what about commercial accounts who expect to speak to a person”
Avidra recognizes recurring numbers and can route them straight to your cell. Commercial accounts get the human line. Cold calls go through the AI.
“lockout pricing is sensitive, AI will say the wrong number”
Avidra never quotes a lockout. The AI asks the location, the type of lock, and whether it's a residential or auto lockout. Pricing happens on your callback.
“what if the caller needs immediate dispatch, the bot will delay them”
The first response fires in under five seconds, whether by voice or by SMS. The caller knows you're real and on the way. That's faster than a voicemail rollover, faster than most answering services.
Step 1 · Missed call detected
Avidra watches for missed calls on your business number. When one drops, it fires a text in under five seconds.
Step 2 · SMS qualifier
The text uses your script. The caller sees the questions you'd ask in person. Most respond inside a minute.
Step 3 · Job summary to your phone
When the caller finishes the intake, Avidra hands you the summary. The format is intentionally boring: who, where, what, when.
Step 4 · You decide when to call back
If you don't respond to the lead summary, Avidra sends a configurable check-in to the caller so they don't feel abandoned.
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
Most of these will look familiar. Transponder key program for a 2015 Honda. Deadbolt install on a new exterior door. Master key system for a small office. Smart lock install for a short-term rental. Each is the same opportunity. The phone is the bottleneck.
After hours, the calls shift. The patience is shorter and the stakes are higher. Post-break-in rekey before the homeowner leaves the property. Lockout at 2am with no other key holder reachable. Fast pickup is the difference between the job and a callback that never gets returned.
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Will it work for after-hours auto lockouts?
Yes. After-hours scripts can stay active or pause depending on your preference.
Can it filter out scam calls?
Scam callers usually don't reply to the text. Avidra captures only callers who responded with real intake answers.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Will it ask for ID before quoting a rekey?
No quoting happens in the intake. ID and authorization are handled on your callback.
Will it quote a lockout price?
No. Avidra is configured to never quote a price for lockouts. Pricing happens on your callback.
Forward your missed calls to Avidra and watch the first text fire. 14 days free, no card to start, cancel from your phone. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
Start free for 14 daysRelated