The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · HOUSTON
Never miss a locksmith service call in Houston
Phone rings first4.2s response30-day guarantee
Lockouts are mostly impulse calls. The renter has already pulled the door handle four times and they need a human on the line right now. Three locksmiths got the call. You were the second.
Three things locksmiths push back on
“I'm a one-person shop, I can't take more than 4 calls a day”
Then Avidra filters the inbox for you. You only see the leads that match what you actually work on. Auto lockouts in your service area, rekey requests within driving distance, the bookings that fit your schedule.
“scam calls are constant in this trade, the bot will book those”
Scam callers usually don't engage past the first exchange. If they do, the response is a sales pitch and Avidra files it without forwarding it to you. The leads you see are the real ones.
“I don't want my number on a forwarded line”
Forwarding runs the pickup mode you've configured. In human-first mode, the line rings to your phone first and Avidra catches the misses. In AI-first mode, the number is the Avidra-assigned line. Either way, your personal cell stays unlisted.
How Avidra runs both channels
Step 1 · AI picks up live, or texts back if you miss it
Voice and SMS run on the same line. AI answers the live call. SMS fires on the misses. The caller gets one of the two.
Step 2 · Qualifies the caller on whichever channel they're on
Whichever channel the caller is on, the AI runs the same intake. No re-asking on the callback.
Step 3 · Transfer to you on call, or summary to your phone
Voice transfers route to your cell. SMS intakes route to your inbox as a summary. Both endpoints are your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
Post-call, the SMS thread stays open as a follow-up channel. The caller can text the AI later and you don't lose the context.
How you wire it up
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Houston actually take
You probably recognize these patterns by now. Car lockout in a parking lot. Rekey after a tenant move-out. Deadbolt install on a new exterior door. Smart lock install for a short-term rental. Pick up first and you book the job. Pick up second and you don't.
Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Commercial lockout before opening shift. Lockout at 2am with no other key holder reachable. The shop that picks up fast keeps the work.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
For most locksmiths, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Common questions
Can it differentiate residential, commercial, and auto lockouts?
Yes. The first question branches the intake based on lockout type.
Will it quote a lockout price?
No. Avidra is configured to never quote a price for lockouts. Pricing happens on your callback.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
What about rekey requests?
Rekey intake captures the number of doors, lock types, and the reason for the rekey.
What if a caller is locked out and panicking?
The intake acknowledges the urgency in the first reply and asks the location and lock type. You see the lead in real time.
Try Avidra on your own number
Two minutes of setup. Fourteen days free. Cancel if you don't see leads land that you would have lost. No card up front. Avidra works the same in Houston as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days