The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
LOCKSMITH · CAMBRIDGE
After-hours call answering for Cambridge locksmiths
Phone rings first4.2s response30-day guarantee
A renter is locked out of a basement apartment at 11pm in Cambridge. They're standing in the cold scrolling a list of locksmiths. The first one to pick up wins the job.
A Tuesday in Cambridge
Tuesday at 9am you're loading the truck in Cambridge. The first call of the day is a master key system for a small office. You're already booked solid by the time it's transcribed and sent back to your inbox. The phone's ringing in the truck cab and you're 14 feet up on a ladder.
The 4pm call is a renter locked out of their apartment at midnight. You can't take it. By 6:30pm there's an after-hours job too, a lockout at 2am with no other key holder reachable. Two missed calls, one half-day of revenue, no way to triage from a ladder.
What changes
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The Tuesday morning call still happens. You still can't answer mid-job. Now the caller gets a text in under five seconds asking the basics. By the time you're back in the truck the lead is qualified and sitting in your inbox.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most locksmiths pay less per month than the value of one recovered job. See the pricing page for current numbers.
The phone end of your shop
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
It never quotes a lockout price. It doesn't verify ID. It doesn't dispatch a tech. The text captures location and lock type. Everything else happens on your callback.
The math on your missed calls
The numbers on a locksmith your size.
7 calls/week missed$150 avg job$1,050 / week$4,550 / month$54,600 / year
73% of callers don't leave a voicemail. They call the next locksmith on Google.
Avidra catches them in 4.2 seconds.
Calls locksmiths in Cambridge actually take
You probably recognize these patterns by now. Broken key extraction from a lock. Master key system for a small office. Car lockout in a parking lot. Deadbolt install on a new exterior door. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Post-break-in rekey before the homeowner leaves the property. Commercial lockout before opening shift. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Lockouts spike in summer (slammed-door season) and after long weekends. Rekey work is steady year-round with a small bump in moving season May through August.
Most locksmiths can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
After-hours and on-the-ground in Cambridge
Cambridge winters keep the call volume up. Cold weather doesn't slow the inbox. Leads start in Galt on Monday and from another corner of Cambridge on Tuesday. The product reads the same way regardless of where the call originated.
Common questions
Can it filter out scam calls?
Scam callers usually don't reply to the text. Avidra captures only callers who responded with real intake answers.
What about callers who don't speak English?
The intake supports a configurable second language. Most owners offer English and one other.
Will it work for after-hours auto lockouts?
Yes. After-hours scripts can stay active or pause depending on your preference.
Will it ask for ID before quoting a rekey?
No quoting happens in the intake. ID and authorization are handled on your callback.
Can it book a commercial master-key consultation?
It captures the request. The site visit and consultation are yours.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Avidra works the same in Cambridge as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days