The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · HALTON HILLS
AI phone receptionist for garage door techs in Halton Hills
Phone rings first4.2s response30-day guarantee
A hailstorm dented every garage door on a single suburban block. Twenty homeowners are about to call. The first three shops to answer the phone get the work.
When the phone rings and you can't
You're under a stuck door with the cable in one hand. Phone is in the van.
What Avidra does
Avidra answers your phone, however you've wired it. Live with AI voice, or text-back if the call goes missed, or both running together. The caller gets a real response. You get the captured lead.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the homeowners are in your inbox before you do.
How Avidra runs both channels
Step 1 · AI picks up live, or texts back if you miss it
Avidra answers every call the moment it lands. If the call still rolls to voicemail for any reason, the SMS text-back fires the same way as the missed-call mode.
Step 2 · Qualifies the caller on whichever channel they're on
Same intake script runs on voice or by SMS. The caller is asked the same questions either way.
Step 3 · Transfer to you on call, or summary to your phone
Transfers happen on voice. Summaries happen on SMS. The format depends on the channel, but both end up on your phone.
Step 4 · The SMS thread stays open after, so they can text follow-ups
Voice call ends. SMS thread stays warm. The caller can text 'one more thing' and the AI picks up the conversation.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
The phone end of your shop
Avidra owns the phone end of your shop. It picks up calls, runs the qualifier, captures the job, and relays the messages you ask it to send. Everything past the phone stays with you. Pricing, scheduling, dispatch, billing all live in your existing tools.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
The numbers on a garage door shop your size.
7 calls/week missed$250 avg job$1,750 / week$7,583 / month$91,000 / year
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
Calls garage door techs in Halton Hills actually take
Most of these will look familiar. Weather seal replacement for a drafty garage. Broken cable hanging loose on one side. Opener motor humming but the door won't move. Door off the track after a bumper tap. Pick up first and you book the job. Pick up second and you don't.
Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Door fell off the track and bent the panels. Snapped spring trapping a car before an early shift. The shop that picks up fast keeps the work.
What the year looks like
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
For most garage door techs, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
How setup actually works
Setup is forwarding plus a script. Your existing business number forwards to Avidra so the AI picks up live calls and catches the ones that ring through to voicemail. You edit the default intake script in both directions. Voice and SMS share the same questions.
Most owners are live the same day. The test is a single call from another phone. The AI answers the call, walks the caller through the intake script, and captures the lead. After that, ring busy and watch the text-back fire.
Why speed matters more than channel
The lead is warm for about five minutes after the call. After that, the caller has scrolled to the next name and most likely already dialed. Email lands too slowly to matter for booking decisions made in that first five minutes. A text-back inside seconds keeps the caller engaged through a short intake while you finish the current job. By the time you call back, the lead is qualified and already expecting your voice.
Common questions
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
What about opener motor calls?
Opener-motor calls are flagged and the intake captures the symptoms (humming, no movement, intermittent).
What about hailstorm panel replacements?
Storm-damage intake can branch to capture insurance status and storm date.
What if a customer asks about spring size?
The script asks for door dimensions and approximate weight. Actual spring size is confirmed on site.
Can it handle a stuck-open door at night?
Yes. The after-hours script for emergencies acknowledges the situation and offers a callback or a next-morning slot.
Try Avidra on your own number
Start free for 14 days. No card required. Plug your business number in, miss a call on purpose, and see the text fire. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.
Start free for 14 days