The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
GARAGE DOOR · CALEDON
Never miss a garage door service call in Caledon
Phone rings first4.2s response30-day guarantee
After-hours calls are mostly real on this trade. A broken spring or a stuck door means the homeowner can't get the car out. They'll book whoever answers the next ring.
Three things garage door techs push back on
“customers want to know the exact spring size before we come out”
Avidra asks for door dimensions and approximate age in the intake. The actual spring size gets confirmed on site. The intake just gets the truck rolling.
“I worry the bot sounds corporate and we're a small shop”
The intake script is configurable for both voice and SMS. Most owners write it in their own voice. The default is direct, not corporate.
“this is a same-day job, an AI bot can't promise that”
It doesn't. The intake captures the basics and tells the caller you'll be in touch. The promise of a same-day slot is yours, after you've looked at your schedule.
How Avidra answers your calls
Step 1 · AI picks up
The AI receptionist takes the call live. It opens with your business name and asks the caller what they need.
Step 2 · Qualifies the caller live
The AI walks the caller through the questions you'd ask. Configurable per trade, per shop, per script.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller asks for a human, Avidra transfers to your cell or your dispatcher. If they don't, the AI finishes the intake.
Step 4 · Lead summary lands on your phone
A text summary lands on your phone. The recording link is optional and configurable.
How you wire it up
Avidra runs two ways. Keep your existing business number and forward to Avidra only when you can't pick up. The caller reaches you first. The AI handles the miss. Or use the Avidra number directly and let AI pick up every call, transferring to you when the caller asks. Most shops start with the first setup. The second works better once you've grown past one person on the phone.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
What Avidra does and doesn't
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a spring. It won't promise a same-day slot. It won't tell a homeowner whether their opener motor is shot or just the capacitor. Door type and approximate age get captured. The diagnosis and the price stay with you.
The math on your missed calls
The numbers on a garage door shop your size.
7 calls/week missed$250 avg job$1,750 / week$7,583 / month$91,000 / year
73% of homeowners don't leave a voicemail. They call the next garage door tech on Google.
Avidra catches them in 4.2 seconds.
Calls garage door techs in Caledon actually take
You probably recognize these patterns by now. Broken cable hanging loose on one side. Opener motor humming but the door won't move. Weather seal replacement for a drafty garage. Panel replacement after a hailstorm. Pick up first and you book the job. Pick up second and you don't.
Off-hours calls run differently. Tighter, more urgent, less willing to wait until morning. Snapped spring trapping a car before an early shift. Door fell off the track and bent the panels. The shop that picks up fast keeps the work.
What the year looks like
Spring breaks spike during cold snaps when steel contracts. Opener calls spike in summer. Otherwise steady year-round.
For most garage door techs, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Can it book a panel-replacement quote?
It captures the request. The on-site quote is yours.
Will it know if my service area excludes a caller?
Yes. Out-of-area requests get a polite 'we don't service that postal code' response with no callback promise.
What about hailstorm panel replacements?
Storm-damage intake can branch to capture insurance status and storm date.
Can the script capture the door brand and approximate age?
Yes. Most garage-door scripts include brand, model if known, and rough install year.
What if a customer asks about spring size?
The script asks for door dimensions and approximate weight. Actual spring size is confirmed on site.
Try Avidra on your own number
Start free for 14 days. No card required. Plug your business number in, miss a call on purpose, and see the text fire. Avidra reads the same whether the call comes from Caledon or from the next market over.
Start free for 14 days