The caller never has to hang up and try again
Avidra decides a transfer is warranted, checks your business hours and transfer number, then moves the live call to your phone. The caller stays on the line the whole time.
- Transfers on request, or when the conversation needs a human
- Respects business hours and after-hours routing
- The caller is never asked to hang up and call a different number
Screened first, so you know what you're picking up
Your phone tells you who is calling and why before you accept. If you don't answer, the call falls back to the AI rather than dropping.
- You hear the caller's name and reason before accepting
- Decline and the AI carries on with the intake
- No dropped calls — a failed transfer re-enters the conversation