The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
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ELECTRICAL · ST. JOHN'S
Never miss an electrical service call in St. John's
Phone rings first4.2s response30-day guarantee
A homeowner's outlet just sparked when they plugged in a vacuum. They called you because you wired the kitchen reno four years ago. You're on a service call across St. John's and won't be back for two hours.
Three things electricians push back on
“the homeowner descriptions are always wrong anyway”
True. Avidra asks for what the customer is seeing, not for a diagnosis. You translate the description into a real scope after you arrive. The intake just gets the appointment set.
“I don't want to book jobs that fail ESA inspection because of bad intake”
Avidra's intake doesn't promise scope. It captures the basics and surfaces them for your review. You decide if it's worth a site visit before you commit to anything.
“I quote based on what I see in the panel, AI can't do that over the phone”
It doesn't. Avidra asks where, what, and how soon. The actual quote is yours, after you've looked at the panel. The intake just gets you to the panel faster.
How Avidra answers your missed calls
Step 1 · Missed call detected
A missed call to your business number lights up Avidra automatically. The first SMS fires before the caller has put their phone down.
Step 2 · SMS qualifier
The intake is configurable. By default it asks the caller's name, the property address, what's going on, and how soon they need someone. You can edit the script to add or cut any of those.
Step 3 · Job summary to your phone
You get a text with the caller's name, address, problem, and urgency. Tap to call back, or book it straight from the message.
Step 4 · You decide when to call back
If you don't respond to the lead summary, Avidra sends a configurable check-in to the caller so they don't feel abandoned.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your customers. The phone is the part it owns. The work past it stays with you and your existing tools.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
The numbers on a electrical shop your size.
8 calls/week missed$300 avg job$2,400 / week$10,400 / month$124,800 / year
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
Calls electricians in St. John's actually take
The calls that land most often go something like this. Double tap breaker that won't stay on after a storm. Panel swap quote for a pre-1950 home with knob and tube. Flickering lights on one circuit after a renovation. EV charger install quote on a 200A service. Each one is a job you'd close if you could pick up the phone.
After-hours patterns are tighter. The urgency is higher and the timeline is shorter. Outlet melted around the plug. Half the house lost power, neighbors still have it. Whoever answers first books it. Everyone else gets the voicemail tone.
What the year looks like
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Most electricians can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in St. John's
St. John's winters keep the call volume up. Cold weather doesn't slow the inbox.
Common questions
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
Will it handle EV charger inquiries differently?
Yes. EV charger inquiries trigger a branch that asks about service capacity, garage proximity, and timing.
Can it capture photos of the panel?
MMS replies with photos are captured and attached to the lead summary.
Can I disable booking outside business hours?
Yes. After-hours messages can be set to capture-only with a next-business-day callback.
Will it book a panel-swap inspection?
Booking is on you. The intake captures the request and gathers the basics.
Try Avidra on your own number
Run the trial on your own line for two weeks. The first missed call you catch usually pays for the year. Same intake. Same lead summary. St. John's or anywhere else we work.
Start free for 14 days