The promise
If Avidra doesn't recover 3 booked jobs in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
ELECTRICAL · SAANICH
After-hours call answering for Saanich electricians
Phone rings first4.2s response30-day guarantee
A homeowner's outlet just sparked when they plugged in a vacuum. They called you because you wired the kitchen reno four years ago. You're on a service call across Saanich and won't be back for two hours.
A Tuesday in Saanich
Tuesday at 9am you're loading the truck in Saanich. The first call of the day is a service upgrade quote tied to a kitchen reno. You're already booked solid by the time it's transcribed and sent back to your inbox. The phone goes to voicemail because both of yours are pinned. You don't see it until you're back in the truck.
The 4pm call is a homeowner whose breaker keeps tripping in the kitchen. You can't take it. By 6:30pm there's an after-hours job too, a tree branch on a service drop after a wind storm. Two missed calls, one half-day of revenue, no way to triage from a ladder.
What changes
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The Tuesday morning call still happens. You still can't answer mid-job. Now the homeowner gets a text in under five seconds asking the basics. By the time you're back in the truck the lead is qualified and sitting in your inbox.
Two ways to set it up
Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.
The Free tier includes both AI voice answering and SMS text-back, so the pickup-mode choice doesn't cost extra.
What it costs
Free for 14 days. No card to start. Plans after the trial run from a flat monthly rate, not per-call. Most electricians pay less per month than the value of one recovered job. See the pricing page for current numbers.
What Avidra does and doesn't
Avidra answers calls live with AI voice, or texts missed callers back if you'd rather. It runs your intake script. It captures jobs and relays messages to your customers when you ask. What it doesn't do: write your invoices, schedule your techs, replace your dispatcher, or pull customer history from your CRM.
The text won't quote a panel swap. It won't promise an inspection slot. It won't argue with a homeowner over the phone about whether their flickering is a loose neutral or a bad breaker. The intake gets you to the panel faster. Everything after that is yours.
The math on your missed calls
The numbers on a electrical shop your size.
8 calls/week missed$300 avg job$2,400 / week$10,400 / month$124,800 / year
73% of homeowners don't leave a voicemail. They call the next electrician on Google.
Avidra catches them in 4.2 seconds.
Calls electricians in Saanich actually take
Most of these will look familiar. Flickering lights on one circuit after a renovation. Dedicated circuit for a hot tub install. EV charger install quote on a 200A service. Panel swap quote for a pre-1950 home with knob and tube. Each is the same opportunity. The phone is the bottleneck.
After hours, the calls shift. The patience is shorter and the stakes are higher. Burning smell from a panel, lights flickering. Tree branch on a service drop after a wind storm. Fast pickup is the difference between the job and a callback that never gets returned.
What the year looks like
Year-round demand. Small spikes in summer for EV chargers and patio circuits, and again before holidays for outdoor lighting.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
After-hours and on-the-ground in Saanich
FSR Class A or B is required for the contractor of record in BC, with electrical permits filed through Technical Safety BC.
Common questions
Can it ask about the panel amperage in the intake?
Yes. The intake includes a 'do you know your service size, 100A or 200A' question. Many homeowners answer it correctly.
Can it capture photos of the panel?
MMS replies with photos are captured and attached to the lead summary.
Can it integrate with my scheduling app?
The lead summary can webhook into most scheduling systems.
Will it book a panel-swap inspection?
Booking is on you. The intake captures the request and gathers the basics.
Can I disable booking outside business hours?
Yes. After-hours messages can be set to capture-only with a next-business-day callback.
Try Avidra on your own number
Plug it in, miss a call, see what happens. 14 days free, no card needed to start. The product doesn't change by city. Saanich electricians get the same thing every other market gets.
Start free for 14 days