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DENTAL · SAN DIEGO

What a missed call costs a San Diego dental office

Phone rings first·4.2s response·30-day guarantee

A panicked parent calls about a kid who knocked out a tooth at hockey. The tooth's in a baggie of milk. They needed a yes in the next hour. The front desk was at lunch.

What Avidra does

Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.

The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.

Where the math breaks even

Break-even is one recovered job a month for almost every plan tier. If Avidra catches one dental lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.

Two ways to set it up

Two setup paths. Path one is forwarding: your existing business number stays the front door, calls ring to your phone, and Avidra only catches the unanswered ones. Path two is direct: the Avidra number is the front door, AI picks up every call live, and it transfers to your cell when the caller asks for a human. Most one-truck shops use path one. Larger shops with reception coverage usually move to path two.

Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.

The phone end of your practice

Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.

It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.

The math on your missed calls

The numbers on a dental office your size.

6 calls/week missed×$600 avg appointment=$3,600 / week=$15,600 / month=$187,200 / year

73% of patients don't leave a voicemail. They call the next dental office on Google.

→Avidra catches them in 4.2 seconds.

The promise

If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.

No forms. No retention call.

Asad

Your assistant between appointments

Avidra isn't just for missed calls. The owner side runs on text. From between chair turnovers or your office at home, text the Avidra number to relay a message to a specific patient, ask how today's bookings are shaping up, or have the AI confirm a callback time. The kind of small message work a practice manager does, on whichever channel you're already using.

Calls dental offices in San Diego actually take

Most of these will look familiar. Emergency tooth pain that started overnight. Wisdom tooth consult for a 19-year-old. Cracked molar after biting on something hard. Treatment plan question after a recent visit. Each is an appointment that books when reception answers in time.

After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Swollen jaw and pain that won't stop, patient asking if they should go to ER. Post-extraction bleeding that hasn't slowed. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.

What the year looks like

January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.

Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.

Getting Avidra answering your phone

Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.

Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.

Why live pickup beats voicemail

Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.

Common questions

Will it work with our existing PMS?

The lead summary webhooks into most practice-management systems.

Will it handle dental emergencies?

Yes. Emergencies are flagged and the lead summary pushes to the top of the inbox. Most practices set after-hours scripts to direct urgent cases to an on-call line.

Can the script accept other languages?

Yes. A second-language script can be configured.

What if a patient wants pricing?

The script defers pricing to a callback from the front desk. Avidra never quotes.

Will it handle insurance claim follow-up calls?

It captures the inquiry and routes it to the billing team.

Try Avidra on your own number

Plug it in, miss a call, see what happens. 14 days free, no card needed to start. Start free in 2 minutes. AI picks up calls you miss. AI picks up calls you want it to. The shop decides which.

Start free for 14 days

Related

  • → See pricing
  • → All dental offices cities
  • → dental offices in Los Angeles
  • → dental offices in Phoenix
  • → med spas in San Diego
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