The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · PRINCE GEORGE
Never miss a dental service call in Prince George
Phone rings first4.2s response30-day guarantee
Your hygienist column is open Tuesday and you've been calling no-shows. A first-time consult tries to book during that exact window. They got the auto-attendant and didn't leave a message.
Three things dental offices push back on
“the AI will say the wrong thing about a quote and we'll lose trust”
Avidra never quotes. It captures the call's purpose and tells the patient a person will follow up. The trust stays with the human conversation.
“patients with insurance questions need a human, not a bot”
The AI asks the basics and defers insurance questions to the callback. Avidra never quotes a coverage figure. The patient gets an acknowledgement that the question will be answered by a person.
“we don't want bookings without insurance verified”
Avidra captures the booking request. The front desk verifies insurance before confirming the appointment. The intake just gets the request in the queue.
How Avidra answers your missed calls
Step 1 · Missed call detected
Avidra watches for missed calls on your business number. When one drops, it fires a text in under five seconds.
Step 2 · SMS qualifier
The SMS opens with a brief acknowledgement, then asks the qualifying questions you'd ask if you'd answered.
Step 3 · Job summary to your phone
You get a text with the caller's name, address, problem, and urgency. Tap to call back, or book it straight from the message.
Step 4 · You decide when to call back
Avidra holds the conversation while you finish the current job. The caller stays warm. You decide if and when to follow up.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
The phone end of your practice
Avidra owns the phone end of your practice. It picks up calls, runs the qualifier, captures the booking request, and relays the messages you ask it to send. Everything past the phone stays with you. Scheduling, billing, charting, treatment planning all live in your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Calls dental offices in Prince George actually take
Here's what your line catches on a normal week. Cracked molar after biting on something hard. Denture adjustment for a long-time patient. Treatment plan question after a recent visit. Recall hygiene appointment booking. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Knocked-out tooth from a sports injury. Swollen jaw and pain that won't stop, patient asking if they should go to ER. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Common questions
Will it book appointments directly?
Booking is the front desk's call. Avidra captures the request and the preferred timing.
Will it handle insurance claim follow-up calls?
It captures the inquiry and routes it to the billing team.
Will it work with our existing PMS?
The lead summary webhooks into most practice-management systems.
What about referrals from another practice?
Referral calls can be flagged in the intake. The script asks who referred them and any treatment notes from the referring office.
Can it tell the patient your office hours?
Yes. Hours are part of the standard script.
Try Avidra on your own number
Plug it in, miss a call, see what happens. 14 days free, no card needed to start. Try Avidra on your real business number for 14 days. Picks up your missed calls. Picks up live if you let it. No card up front.
Start free for 14 days