The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · PICKERING
What a missed call costs a Pickering dental office
Phone rings first4.2s response30-day guarantee
A patient's molar cracked on a piece of bread last night. They called your office at 7:50 the next morning, before the front desk opened. The call went to voicemail and they called the practice across town.
What Avidra does
Avidra is a text-back system that runs the second you miss a call. The caller gets a real reply, not a voicemail loop. You get a structured lead with the basics filled in.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.
Where the math breaks even
Break-even is one recovered job a month for almost every plan tier. If Avidra catches one dental lead in the trial that would have gone to voicemail, you're already ahead on the year. The trial period is 14 days, so the math has the chance to prove itself before you're paying.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Run the practice from your phone
Text the Avidra number from anywhere. 'Text Sarah her appointment moved to 3pm' and the AI sends Sarah an SMS as your office. Same for 'show me Friday's bookings' or 'call Jamie back at 4 about her insurance pre-auth.' Avidra picks up the phone for your patients. It also picks up for you.
Calls dental offices in Pickering actually take
You probably recognize these patterns by now. Recall hygiene appointment booking. Invisalign consult booking. Denture adjustment for a long-time patient. Emergency tooth pain that started overnight. Each is an appointment that books when reception answers in time.
After hours, the caller is usually anxious. Time is short and the patience for a callback tomorrow is shorter. Knocked-out tooth from a sports injury. Post-extraction bleeding that hasn't slowed. Fast pickup is the difference between booking the appointment and watching the patient call the next practice on the list.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
Volume changes by season. Pickup rate shouldn't. Avidra fires the text-back the same way in February as it does in July, on a slow Tuesday or during a heat-advisory week.
Setup is short
Setup is a 10-digit phone number and a short script. You forward your missed calls to the Avidra number that gets assigned at signup. You edit the default intake script to match how you talk to a new lead. That's the whole setup.
Most owners run their first real test inside an hour of signing up. The honest test is to miss a call on purpose from a friend's phone and watch what happens. The text fires. The follow-up questions land. You see the lead summary on your phone.
The five-second window
Speed is the whole game. A caller who got voicemail and then got a confirmation email twenty minutes later has already booked the next number on the list. A text-back inside five seconds reads as a real reply. The caller responds while they're still mentally on the call. The human callback then lands into a warm conversation, not a cold one.
Common questions
Can it ask about insurance up front?
Yes. The intake captures insurance provider and policy number if the patient is willing to share them by text.
What if a patient wants pricing?
The script defers pricing to a callback from the front desk. Avidra never quotes.
Will it work with our existing PMS?
The lead summary webhooks into most practice-management systems.
Can it tell the patient your office hours?
Yes. Hours are part of the standard script.
What about referrals from another practice?
Referral calls can be flagged in the intake. The script asks who referred them and any treatment notes from the referring office.
Try Avidra on your own number
Plug it in, miss a call, see what happens. 14 days free, no card needed to start. Avidra works the same in Pickering as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days