The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · MILTON
Never miss a dental service call in Milton
Phone rings first4.2s response30-day guarantee
A patient's molar cracked on a piece of bread last night. They called your office at 7:50 the next morning, before the front desk opened. The call went to voicemail and they called the practice across town.
Three things dental offices push back on
“we already have an online booking widget”
Phone callers usually don't switch to a website. The widget catches the patients who already chose it. Avidra catches the rest.
“front desk handles the soft sell, the AI will sound corporate”
The AI isn't trying to sell. It says you saw the call, asks the patient if it's a new-patient booking or an existing concern, and tells them the front desk will reach out shortly. The sell happens on the human callback.
“we don't want bookings without insurance verified”
Avidra captures the booking request. The front desk verifies insurance before confirming the appointment. The intake just gets the request in the queue.
How Avidra answers your calls
Step 1 · AI picks up
The first thing the caller hears is the AI receptionist saying who you are. No menu, no 'press 1 for sales.'
Step 2 · Qualifies the caller live
The AI runs your intake script on the call. It asks for the basics the way your front desk would.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller wants a human, they get one. If they don't, the AI handles the whole call and you get the summary after.
Step 4 · Lead summary lands on your phone
The lead summary lands as a regular SMS. You can read it between jobs without opening an app.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Calls dental offices in Milton actually take
Here's what your line catches on a normal week. Denture adjustment for a long-time patient. Cracked molar after biting on something hard. New patient exam booking with insurance verification. Treatment plan question after a recent visit. Pick up first and the patient stays on your books. Pick up second and they call the practice across town.
Off-hours calls run differently. Tighter questions, less willingness to wait for a callback in the morning. Knocked-out tooth from a sports injury. Swollen jaw and pain that won't stop, patient asking if they should go to ER. The practice that books fastest keeps the patient.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
For most dental offices, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Can the script accept other languages?
Yes. A second-language script can be configured.
What about new-patient versus existing-patient calls?
The first question branches the intake. New patients get a different question set than existing patients.
Will it book appointments directly?
Booking is the front desk's call. Avidra captures the request and the preferred timing.
Will it handle insurance claim follow-up calls?
It captures the inquiry and routes it to the billing team.
Will it handle dental emergencies?
Yes. Emergencies are flagged and the lead summary pushes to the top of the inbox. Most practices set after-hours scripts to direct urgent cases to an on-call line.
Try Avidra on your own number
Try Avidra on your real business number for 14 days. No card. See pricing and start when you're ready. The same product runs in Milton as it does in every other market we cover.
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