The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · CHICAGO
Insurance benefit-year reset hits the first Monday of January and the phone doesn't stop ringing. Most front desks can hold three calls before the rest start dropping.
The phone rings during a hygiene appointment. The receptionist is mid-conversation with insurance.
Avidra answers your phone with AI voice the moment a call lands. The caller hears a real voice. You get a structured lead summary on your phone, the same way a text would arrive.
The text doesn't replace the human conversation. It buys time for it. You still call back. You still close the job. Avidra just makes sure the lead is warm and the basics about the patients are in your inbox before you do.
Step 1 · AI picks up
Avidra answers the call on the first ring with the AI receptionist. The caller hears your business name and a short greeting.
Step 2 · Qualifies the caller live
The AI runs your intake script on the call. It asks for the basics the way your front desk would.
Step 3 · Transfers to you when they ask, or summarizes when they don't
The caller can say 'put me through to a tech' any time. The AI routes the call. Otherwise it captures the lead and ends with a thank-you.
Step 4 · Lead summary lands on your phone
When the call ends, Avidra packages the answers into a short text and sends it to your phone.
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Free tier includes both. AI voice and SMS text-back are both in the $0 floor, so neither pickup mode costs extra.
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
The promise
No forms. No retention call.
Asad
The calls that land most often go something like this. Denture adjustment for a long-time patient. Wisdom tooth consult for a 19-year-old. Cracked molar after biting on something hard. Recall hygiene appointment booking. Each one is a booking your front desk would close if they could pick up.
After-hours patterns are tighter. The questions are shorter and the patience is thinner. Swollen jaw and pain that won't stop, patient asking if they should go to ER. Post-extraction bleeding that hasn't slowed. Whoever answers first lands the appointment. Everyone else gets the voicemail tone.
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
Most dental offices can predict the peaks. The trick is keeping pickup steady through them. Avidra doesn't surge-price during your busy weeks and doesn't go quiet during the slow ones.
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
What if a patient wants pricing?
The script defers pricing to a callback from the front desk. Avidra never quotes.
Can the script accept other languages?
Yes. A second-language script can be configured.
Can it tell the patient your office hours?
Yes. Hours are part of the standard script.
Will it book appointments directly?
Booking is the front desk's call. Avidra captures the request and the preferred timing.
Will it handle dental emergencies?
Yes. Emergencies are flagged and the lead summary pushes to the top of the inbox. Most practices set after-hours scripts to direct urgent cases to an on-call line.
14-day free trial. No credit card, no contract. If it doesn't catch your first missed call, you don't pay. Same intake. Same lead summary. Chicago or anywhere else we work.
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