The promise
If Avidra doesn't recover 3 booked appointments in your first 30 days, I refund everything and disconnect you myself.
No forms. No retention call.
Asad
DENTAL · ABBOTSFORD
Never miss a dental service call in Abbotsford
Phone rings first4.2s response30-day guarantee
A panicked parent calls about a kid who knocked out a tooth at hockey. The tooth's in a baggie of milk. They needed a yes in the next hour. The front desk was at lunch.
Three things dental offices push back on
“we don't want bookings without insurance verified”
Avidra captures the booking request. The front desk verifies insurance before confirming the appointment. The intake just gets the request in the queue.
“front desk handles the soft sell, the AI will sound corporate”
The AI isn't trying to sell. It says you saw the call, asks the patient if it's a new-patient booking or an existing concern, and tells them the front desk will reach out shortly. The sell happens on the human callback.
“patients with insurance questions need a human, not a bot”
The AI asks the basics and defers insurance questions to the callback. Avidra never quotes a coverage figure. The patient gets an acknowledgement that the question will be answered by a person.
How Avidra answers your calls
Step 1 · AI picks up
Avidra answers the call on the first ring with the AI receptionist. The caller hears your business name and a short greeting.
Step 2 · Qualifies the caller live
Your intake script runs in real time. Name, address, what's going on, urgency. The conversation reads like a normal one.
Step 3 · Transfers to you when they ask, or summarizes when they don't
If the caller wants a human, they get one. If they don't, the AI handles the whole call and you get the summary after.
Step 4 · Lead summary lands on your phone
When the call ends, Avidra packages the answers into a short text and sends it to your phone.
Pick a pickup mode
You decide who picks up first. Run the human-first mode: your phone rings, and Avidra only steps in if the call goes unanswered. Or run the AI-first mode: Avidra picks up live and transfers when the caller wants a human. Most shops start human-first because the customer relationship still flows through you. AI-first makes sense once the volume is past what one person can handle.
Both pickup modes run on the Free tier. AI voice answering and SMS text-back are included at $0, with 30 voice minutes a month.
Where Avidra stops
Avidra handles the intake call, the back-and-forth qualifying, and the relay messages you ask it to send to your patients. The phone is the part it owns. The work past it stays with you and your existing tools.
It doesn't book the appointment. It doesn't verify insurance. It doesn't quote coverage. The text captures the request and tells the patient a person will follow up. Everything that needs a human voice stays with your front desk.
The math on your missed calls
The numbers on a dental office your size.
6 calls/week missed$600 avg appointment$3,600 / week$15,600 / month$187,200 / year
73% of patients don't leave a voicemail. They call the next dental office on Google.
Avidra catches them in 4.2 seconds.
Calls dental offices in Abbotsford actually take
You probably recognize these patterns by now. Recall hygiene appointment booking. Invisalign consult booking. Denture adjustment for a long-time patient. Emergency tooth pain that started overnight. Pick up first and the patient stays on your books. Pick up second and they call the practice across town.
Off-hours calls run differently. Tighter questions, less willingness to wait for a callback in the morning. Post-extraction bleeding that hasn't slowed. Knocked-out tooth from a sports injury. The practice that books fastest keeps the patient.
What the year looks like
January spike when insurance benefits reset. Steady through the year with a dip in mid-summer and another late December.
For most dental offices, the call volume isn't flat. You probably already plan staffing and on-call coverage around the peaks. Avidra runs the same in busy season as in slow. No per-call charges, no surge pricing when the inbox gets loud.
Getting Avidra answering your phone
Setup is two minutes. You connect your business number to Avidra, either by porting it or by setting your existing line to ring the Avidra number. The AI picks up from then on. You edit the default intake script to sound like your office, and the first real call uses your voice and your business name.
Most owners are live before lunch on the day they sign up. The honest test is to call your own line and have the AI answer. The questions land. The summary fires. You see the intake on your phone.
Why live pickup beats voicemail
Voicemail is where service leads go to die. A homeowner who hits voicemail at 7pm and gets a callback at 9am has already booked the next name on the list. Avidra picks up live, so the conversation starts in the first ring. By the time the caller would have hung up on voicemail, the AI has already captured the caller's name and address along with the basics of the call. The follow-up callback then lands into a warm conversation, not a cold one.
Common questions
Can it ask about insurance up front?
Yes. The intake captures insurance provider and policy number if the patient is willing to share them by text.
Will it book appointments directly?
Booking is the front desk's call. Avidra captures the request and the preferred timing.
What if a patient wants pricing?
The script defers pricing to a callback from the front desk. Avidra never quotes.
Will it handle dental emergencies?
Yes. Emergencies are flagged and the lead summary pushes to the top of the inbox. Most practices set after-hours scripts to direct urgent cases to an on-call line.
Can it tell the patient your office hours?
Yes. Hours are part of the standard script.
Try Avidra on your own number
Try Avidra on your real business number for 14 days. No card. See pricing and start when you're ready. Avidra works the same in Abbotsford as it does in the busiest market we cover. The intake script changes by trade, the rest stays the same.
Start free for 14 days